Answers for tutors, parents, pricing, and trust.
GrabTutor has two app states: the tutor app is ready now, while the parent app is pending release. These FAQs keep that clear.
Common questions
Which GrabTutor app is ready now?+
GrabTutor For Tutor is ready now. GrabTutor for Parents is pending release, so the site should convert tutors first while collecting parent interest.
What can parents do before the parent app release?+
Parents can learn how the platform will work, review the upcoming search and booking experience, and register interest for release updates.
How do tutors sign up?+
Tutors create their profile through Singpass/Myinfo, then add subjects, levels, locations, package pricing, trial options, and availability.
Can tutors set their own rates?+
Yes. Tutors define their own package rates, hourly pricing, durations, and whether they offer a one-lesson trial.
How will parents find a suitable tutor?+
Parents will be able to search by subject, level, location, rating, availability, and tutor profile details when the parent app is released.
Can lessons be home-based or online?+
That depends on each tutor. Tutor profiles should indicate whether lessons are at the parent home, tutor location, tuition centre, or online.
Is GrabTutor free during launch?+
GrabTutor is positioned as free to use during the launch phase. Tutors set their own lesson rates, and parents pay for the lessons they book.
Are tutors vetted by GrabTutor?+
Tutors are required to sign in with Singpass to create their profile. Parents should still review tutor profiles, experience, and ratings before booking.